azul beach resort negril cancellation policy

If I was able to rate their customer service, I would give it a negative number. I loved the family atmosphere. Guest shall pay a cancelation fee equal to the entire stay for any reservation canceled 14 days or less prior to the arrival date. Bloody Bay and Bloody Bay Beach are also within 1 mi (2 km). Booked a room last Sept. for 1/29 through 2/3, and my credit card was immediately charged for the full amount. The best location, above average breakfast, pet-friendly room. It offers comfortable rooms, free Wi-Fi throughout the venue and free car park on site. Search for Azul Beach Resort Negril, Gourmet By Karisma discounts in Negril with KAYAK. Azul Sensatori Jamaica, by Karisma is a very beautiful resort, I kid you not; the grounds are well maintained and the rooms are spacious and clean. Save up to 40% off stays booked by January 11. You can enjoy Caribbean and Jamaican cuisine in Anny's juici 'n' spicy jerk & restaurant, situated close at hand, 300 metres away. Your comfortable terrace invites you to relax and enjoy the lure of the blue Caribbean Sea and Seven Mile Beach. We have a three year old, and its been ok with her. Cancellation more than 48 hrs but less than 72 hrs after deposit : 50 % Refund. If youre staying at the Azul Beach Resort Negril in Jamaica, book your airport transfer ahead of your arrival. Don't worry about waiting in long taxi lines or boarding crowd shuttles. Premium liquor. Avoid the hassle of locating a taxi at the airport, Plan ahead and save time when you arrive in Jamaica, Pickup and drop-off to/from the cruise terminal is available, Confirmation will be received at time of booking, unless booked within 1 hours of travel. Credits may not be transferred to a third party, reservation, nor redeemed for cash value. Only response was that there were no rooms available. Azul Beach Resort Negril, Gourmet By Karisma is located at Norman Manley Boulevard, 4.1 miles from the center of Negril. FROM$105PP/PN + $100 USD deposit when you book online. Also, it was 1 mile from times square. Dear Darren SWe appreciate you sharing your commentary. we would have extended the stay if we go to negril. I loved this hotel. Azul Beach Resort Negril, Gourmet By Karisma is 1.6 miles from Negril. Combined with theKarisma Gourmet Inclusive experience, Azul Beach Resort Negril creates the ideal Caribbean feel, designed to allow couples, groups, wedding parties, families and friends from all generations to reconnect under the Jamaican sun. Any non-penalized amounts are available to be refunded (upon request). Max occupancy King bed suite: 2 adults The accommodation places you within 0.3 km of Seven Mile Beach. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We also share information about your use of our site with our social media, advertising and analytics partners. The staff were elegant, the rooms were exceptional and the pool was clean. Cancelations submitted 60 days prior to arrival will be charged 50% of total. Located near Negril on the islands western coast, this is a pristine paradise featuring dramatic sunsets and tranquil waters, and where couples, families and friends can reconnect beneath brilliant blue skies and tropical sunshine. I cannot stress how every aspect of this hotel is amazing, from staff, food, rooms, the list can go on and on. Azul never offered to refund this $1000 if we accepted these alternate accommodations!). It is only applicable to new reservations. The room was big size with exceptionally comfortable beds. Max occupancy Two Queen bed suite: 2 adults + 2 children The following forms of payment are acceptable: American Express, Visa, MasterCard, Discover. Outstanding hotel with secluded position, good value. Azul Beach Resort Negril, Gourmet All Inclusive by Karisma Negril, Inn Arte Colonial - Casarao Historico Do Sec Xviii, Wyndham Grand Rio Mar Puerto Rico Golf & Beach, Bahia Principe Grand Jamaica (adults Only). All rooms looked very nice the high floors enjoy great views of sunset and ground floors have big comfortable longers with access to pool from balcony. Yes, Azul Beach Resort Negril, Gourmet By Karisma offers free parking. The spa facilities however were slightly limited in comparison to other resorts we have stayed but was still a good experience and again spotlessly clean and well maintained. At Azul Beach Resort Negril, Gourmet All Inclusive By Karisma guests can choose among King Suite, Two-Bedroom Oceanfront Suite and Honeymoon Beachfront King Suite. All Hotels Except Nickelodeon Riviera Maya & Palafitos Overwater Bungalows. Everything was spotless, the parking was on-site, the room was absolutely fantastic. Cancelations submitted 90 days prior to arrival will be charged the equivalence of 2 nights stay. I was told I would receive a call from customer service within several hours. The breakfast was FINE with fruit, fresh bread and meats, the bed was good. Azul Beach Resort Negril, Gourmet All Inclusive by Karisma Negril, Resort The Cape, A Thompson Cabo San Lucas, Couples (adults Only) Resort 4 stars, Negril, Royalton Negril, An Autograph Collection Resort 5 stars, Negril. Regular checks may be accepted only if drawn from a U.S. bank payable in U.S. Booked a family room with a safe, television and a mini bar fridge. We were told only that they had overbooked due to a computer glitch. They made my stay luxurious. Margaritaville Island Reserve Riviera Maya, Nickelodeon Hotels & Resorts Riviera Maya, Margaritaville Island Reserve Riviera Cancn, Margaritaville St. Somewhere by Karisma Punta Coco, Holbox Island, Margaritaville Beach Resort, Ambergris Caye, Belize, Margaritaville Island Reserve Cap Cana Hammock, Margaritaville Island Reserve Cap Cana Wave. Thompson have proven themselves to be absolutely ambivalent to ours issues. We never felt pressure to tip and actually were so chilled out at times we just forgot however when we got our act together and did tip it felt appreciated rather than expected.The resort is much smaller than what we have been used to in the past but it was beautiful, well maintained and spotless and never felt overcrowded. Wi-Fi signal was very weak, made me a little nervous. Payment for (A) weeks: full payment must be issued 120 prior to arrival. I told the person on the phone that this other hotel was unacceptable and we wanted to be with our friends, but their only response was there was nothing they could do. I loved this hotel. Deposits and any amount paid, less any assessed penalties are only available as a credit towards a future reservation booked and traveled within 6 months of cancelation(Refunds may be available with the purchase of Flex Pass. Cruising is finally getting a "fair share" of the travel recovery, according to one analyst. Recently named North America's best isle by Conde Nast Traveler, Holbox Island is a true haven for adventure-seekers and Margaritaville St. Somewhere Resort immerses you in its natural beauty while surrounding you with five-star luxury. If you dont book a flexible rate, you may not be entitled to a refund. The la carte ACKEE RESTAURANT- CARIBBEAN CUISINE restaurant welcomes guests with Caribbean dishes. Outstanding hotel with secluded position, good value. 301 Route 17 N, Suite 1150, Rutherford, NJ The events that the hotel hold such as the Gala night are worth attending, the magician was amazing! Good value, it was fantastic stay. Really enjoyed a COMFORTABLE vibe. You'll find a variety of restaurants serving masterfully prepared and artfully presented International cuisine, enhanced by breathtaking ocean views. Margaritaville Beach Resort Ambergris Caye, Belize. Guests may cancel without penalty within these 15 days. ( I did check out this other hotel -- it received mediocre reviews, and the room rates were $1000 less than what we paid for our room at Azul. I've attached a picture of the arm chairs in the lobby area. A stunning beach, extraordinary view. Rose Hall Main Rd, PO Box 100, Montego Bay, Jamaica. The beach was beautiful. If you cancel less than 24 hours before the experiences start time, the amount you paid will not be refunded. Taxes and fees that are shown are estimates only. I also received a confirmation email for the reservation. If anyone is considering to make reservations here, be prepared to received a call telling you your room reservation has been cancelled.More, Dear whd72we are truly very sorry for the changes to your reservation. Guest shall pay a 1 night cancelation fee for any reservation canceled 30-4 days prior to the arrival date. it was definitely 5 stars for us. Actually walking around the resort talking to people, and identifying issues and this could be a wonderful place in a very quick amount of time.An example. Return transportation to the airport is also available. Good value, it was fantastic stay. We have just returned from the azul sensatori and the only bad thing I can say is that we had to leave. The restaurant is daily open for breakfast. The staff is exceptional here, the services are excellent, and location is beautiful very close to the famous Seven mile beach. DWT Reservation Services will be held harmless of any responsibility beyond our resorts. Explore our dreamy accommodations, impeccable . The Seven Mile bar had a nice atmosphere in the evening, the bar staff were always brilliant and entertaining, we would especially like to mention Lorenzo, Terrance, Warren, Natalee and Wayde who worked really hard and were a credit to the hotel.Andre in reception was really helpful when booking a massage in the spa.The beach is perfect for long relaxing days, the weather was gorgeous. Well worth it at $30 as you are taken straight through immigration where we were greeted with a lovely lounge where drinks and food are unlimited with comfortable chairs. Combined with theKarisma Gourmet Inclusive experience, Azul Beach Resort Negril creates the ideal Caribbean feel, designed to allow couples, groups, wedding parties, families and friends from all generations to reconnect under the Jamaican sun. Within the first day, the concierge knew our names and the bartender knew our drink order - it doesn't get better than that! Azul Beach Resort Negril Bask in luxury and beauty at one of the top five-star luxury resorts on Jamaica's world-famous Seven Mile Beach, one of the best in the world Located near Negril on the island's western coast, this is a pristine paradise featuring dramatic sunsets and tranquil waters, and where couples, families and friends can . The staff and food were fab, it overlooked the ocean. yuk! You may Opt-Out at any time. A near endless variety of activities on land and in the crystal clear waters. Max occupancy King bed suite: 2 adults Guests of Azul Beach Resort Negril, Gourmet All Inclusive By Karisma are expected to arrive for check-in around 15:00. Azul Beach Resort Negril By Karisma 4*. Enjoy lavish attention that ranges from private check-in to personal concierge service to a Beach & Pool Butler. Great for a couple and just as spacious for small families, the Royal Suite is styled in the look of the modern Caribbean and features one king bed or two queen beds. The accommodation features modern rooms with coffee and tea making equipment, air conditioning, and multi-channel television. Kool Runnings Water Park is the closest landmark to Azul Beach Resort Negril, Gourmet By Karisma. Guest shall pay a cancelation fee equal to the entire stay for any reservation canceled 30 days or less prior to the arrival date. This hotel was vacation base for exploring Negril, loved it. We had a sweeping view. Book a holiday stay at Nickelodeon Punta Cana andyou willenjoy up to 65% off! Perfectly clean hotel and really great service. Besides, it was at a moderate distance from downtown, that worked for us. No reason to complain, the venue met the purpose, would recomand it. The damage deposit will be released upon the guest's check out. Food ranged from great to amazing enjoyed every meal and they were not shy with alcohol in drinks plus the cocktails came in much larger glasses. BOOK NOW Guests of Azul Beach Resort Negril, Gourmet All Inclusive By Karisma can park their vehicle at a free parking facility. At no point did they ever apologize or give us an acceptable explanation for canceling our reservation after having our money for 4 months. Don't have future vacation plans? Top facilities of Azul Beach Resort Negril, Gourmet All Inclusive By Karisma include a tennis court, a Jacuzzi and a sun deck. Within these two active reservations, Members may reserve up to five rooms over the same travel dates or portion thereof. WE ARE NUMBER ONE IN PRIVATE AIRPORT TRANSFERS, TOURS AND EXCURSIONS. It had good food, splendid stuff and very pretty location. The Wave side of the resort delivers the perfect getaway for adults and families, with all family-friendly amenities and experiences. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Travel comfortably with your group and receive assistance with your luggage. If applicable as part of a promotion, resort credits are only redeemable based on a chart provided at check-in. The breakfast was FINE with fruit, fresh bread and meats, the bed was good. The food I tried was exceptional and they have lots of meals to choose from. The food, its hit and miss. The 1-night non-refundable deposit may only be transferred to another booking once. Booked a family room with a safe, television and a mini bar fridge. Dont worry about waiting in long taxi lines or boarding crowd shuttles. Guest shall pay a cancelation fee equal to the entire stay for any reservation canceled 3 days or less prior to the arrival date. es-En-Islas-Del-Caribe.com Find other options 5-star hotels (682) 4-star hotels (1203) 3-star hotels (2170) 2-star hotels (996) Villas in Caribbean (3598) Apartments in Caribbean (10668) Hostels in Caribbean (163) Bed and breakfasts in Caribbean (541) Azul Beach Resort Negril, Gourmet All Inclusive by Karisma All-inclusive beachfront property with spa, near Seven Mile Beach 7.8/10 Good 548 verified Hotels.com guest reviews See all 548 reviews Popular amenities Free breakfast Free parking Pool Free WiFi Gym Air conditioning See all amenities $513 Price available on 1/24/2023 Azul Beach Resort Negril - All Inclusive - Negril, Jamaica Situated on a coveted stretch of Negril's world-famous Seven Mile beach, Azul Beach Resort Negril is a pristine paradise where couples, families, friends and colleagues can reconnect beneath brilliant blue skies and tropical sunshine. The new 285 ocean view suite Azul Beach Resort Negril, by Karisma offers spacious, contemporary oceanfront accommodations. Booked a room last Sept. for 1/29 through 2/3, and my credit card was immediately charged for the full amount. Check out date must come after check in date. KHR will issue a notification email to the guest stating that the deposit has been approved. Automatic Stay Organization Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Size: 484 sq. By subscribing to our newsletter, you will be the first to get our latest news and promotions. We were there for 1 night, overall had a really amazing stay. Azul Beach Resorts / Azul Beach Resort Negril / Home Reservations: 1.866.527.4762 en Travelers Club Accommodations Experiences Book Now Accommodations Experiences Gourmet Inclusive Dining Activities Spa For Kids Offers Resort Map Traveling to Jamaica Gallery Web Check-In Karisma Groups 2023, Karisma Hotels & Resorts. The notion that we spend one-third of our lives asleep didnt escape the architects of Azul Beach Resort Sensatori Jamaica. Members wishing to secure additional reservations are non-refundable, full pre-payment is required at the point of booking, no changes are accepted 30-days prior to travel. At no point did they ever apologize or give us an acceptable explanation for canceling our reservation after having our money for 4 months. Don't worry, beach happy. KAYAK scours the web for all room deals available at Azul Beach Resort Negril, Gourmet By Karisma in Negril and lets you compare them to find the best rate for your stay. The average room price in Azul Beach Resort Negril, Gourmet All Inclusive By Karisma is $511. Antigen testing is provided at an at-cost rate of $25 in Riviera Maya, Mexico, $31 in Negril, Jamaica, and $37 in the Dominican Republic. Loved a flat-screen TV with cable channels, a private safe and ironing facilities in the room. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. Offers may be modified or canceled at any time. Please enter alternative dates. Join us for a limitless journey through gourmet menus and premium drinks. We did visit the spa and initially thought it was a little overpriced however this was not the case for the service that was recieved there which was excellent. This oversized suite comes equipped with stunning pool and ocean views, and is just steps away from the sand. Pool! Then step right off of your oversized terrace and into the pool in front of your suite. BOOK NOW Get ready to 'rita NO ONE DOES MARGARITA MONTH LIKE MARGARITAVILLE ISLAND RESERVE RESORTS. Guests of Azul Beach Resort Negril, Gourmet All Inclusive By Karisma are expected to check in around 15:00. The room was new and the location was awesome, the beds were comfy. The purchase of a Flex Pass is non-refundable. Karisma offers a wide range of unique properties in a variety of world-class destinations; from adults-only and family-friendly to opulent villas and intimate urban retreats. Whether you dream of sunset strolls on Negrils world-famous Seven Mile Beach, swimming in secluded cenotes and exploring Maya temples along Mexicos idyllic Riviera Maya or sipping Mama Juana beneath swaying palm trees in the Dominican Republic, you deserve a getaway filled with new memories and discoveries. There is a 0.5-km distance between Negril and Azul Beach Resort Negril, Gourmet All Inclusive By Karisma. Savor elegant Caribbean cuisine at Ackee. Details on site. Refer to individual airline terms for complete details. When moving check-in dates greater than 14 days, a new reservation will need to be created and flex pass may be transferred once to the new reservation. Only 15 min walk to downtown. Cancellation Policy : I hope the management team appreciate the staff that they have because so many of them are hard working lovely people and we felt it was them who add to how special this place is having an atmosphere we have rarely experienced before. If you have opted to book Airfare with us through one of our partners, the following restrictions may apply: A valid passport is required to travel to all our destinations. Hotel was clean, being near the beach. We will not be held liable for any unforeseen circumstances including, but not limited to the following: injury damage, loss accident, delay or irregularity in any vehicle, or through the act or default of any company, or person engaged in conveying passengers/guests, or of any hotel proprietor, personnel, servant or any other person otherwise in connection therewith. Sale dates may be closed without prior notice at any time. Accommodations are luxurious, from beachfront Jacuzzi swim-up suites to Penthouse Resort Residences and private ocean villas. ( I did check out this other hotel -- it received mediocre reviews, and the room rates were $1000 less than what we paid for our room at Azul. Size: 403 sq. Located in both adults & multigenerational sections, features include king-size beds and premium amenities such as a pillow and aromatherapy menu, rainfall showers, plush robes and an elegant bathroom with his and hers sinks. Good value for the area. I also received a confirmation email for the reservation. Nice variety of breads, fruit and cereals for breakfast. See Flex Pass for additional details.). The guests were almost entirely Brits, and some of them (only some) might well have been better suited to a B&B in Blackpool. Azul never offered to refund this $1000 if we accepted these alternate accommodations! Again a simple fix in as much as a parasol or gazebo could resolve it but is overlooked. Carry-on luggage is not allowed. Azul never offered to refund this $1000 if we accepted these alternate accommodations!). In the area you will find Hi-Lo Food Stores that is 650 metres away. For a 5 star hotel everything was great, I loved to be here. Can automated, but customized, service ultimately please customers as much as individualized service reliant on human Yucatan's tourism offering is growing, with a focus on smaller scale and boutique hotels and experiences. We arrived on the 22nd of Feb. We stayed at Azul Sensatori, be careful of the friendly staffs. Once a legendary 18th century sugar plantation, this resort evokes the island's historic charm and renowned hospitality. The Hammock side of the resort is adults-only with dedicated amenities. Azul Beach Resort Negril by Karisma: Reservation cancelled - See 4,713 traveler reviews, 7,422 candid photos, and great deals for Azul Beach Resort Negril by Karisma at Tripadvisor. Modifications, including, but not limited to, adding/reducing the number of nights, adding/reducing the number of guests, changing travel dates and guest names are not permitted. Members may hold up to two active reservations at any time for different dates and/or hotels. Please see our partners for more details. To partake in tours/excursions or any events not on our property, passengers/guests waives any claim against us for any damage or loss of property, injury or death of person due to any act of negligence of any airline, transportation companies, hotels, auto rental company or any other persons rendering services and/or accommodations included in this package. I explained that we were traveling with 2 other couples, and did not want to be at another hotel. You may pay by credit card online by visiting our payment portal: https://payments.karismahotels.com/ReservationPayments/login?resNumber. Please, select dates to see available rooms. We will not accept responsibility for loss or expenses due to the delay or changes in transportation schedule or other causes. I would not hesitate to recommend this resort to others looking for a special holiday or a relaxing break to be pampered. Just a deluxe hotel in Negril. On the whole the staff are all perfectly friendly. Azul Beach Resort Negril combines Karisma's all-inclusive luxury with a Caribbean paradise brimming with beauty. This oversized suite comes equipped with swim-up pool access and picture-perfect ocean views. As soon as we were notified by the credit card company we had the account closed so that no further charges would be pursued.Yesterday was our third phone call from Jamaica but this time it was from this +18768801721 telephone number trying to convince us to send money to him to cover administrative charges for winning another vacation to the Caribbean. Guest shall pay a 1 night cancelation fee for any reservation canceled 30-8 days prior to the arrival date. A short walk to the pristine beach. ( I did check out this other hotel -- it received mediocre reviews, and the room rates were $1000 less than what we paid for our room at Azul. You will be responsible for any associated fees. We strongly recommend the purchase of travel insurance in the case of unforeseen circumstances. Maximum period that can be booked is 30 days. Guests are welcome to enjoy dishes of international cuisine served in Palms Restaurant World Cuisine Azul Beach Resort Negril, Gourmet All Inclusive By Karisma. I explained that we were traveling with 2 other couples, and did not want to be at another hotel. Not surprisingly, I never received a call, and I cannot call them since it is located in Mexico, and they refused to give me a phone number. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Cancelations submitted 120 days prior to arrival will be charged the equivalence of 1 night stay. Any changes made less than 24 hours before the experiences start time will not be accepted. Save up to 40% off stays booked by January 11. Cancellation Policy : Reschedule : No Charges Cancellation within 48 hrs after deposit : Full refund Cancellation more than 48 hrs but less than 72 hrs after deposit : 50 % Refund. : 2 adults the accommodation features modern rooms with coffee and tea making,. Channels, a Jacuzzi and a mini bar fridge occupancy King azul beach resort negril cancellation policy suite: 2 the. Others looking for a azul beach resort negril cancellation policy journey through Gourmet menus and premium drinks nights stay was spotless, the was! Opinion of the arm chairs in the case of unforeseen circumstances be azul beach resort negril cancellation policy upon guest... Enjoy lavish attention that ranges from private check-in to personal concierge service to a glitch... Distance between Negril and Azul Beach Resort Negril, Gourmet By Karisma century... The 22nd of Feb. we stayed at Azul Sensatori and the location awesome. Azul Sensatori, be careful of the travel recovery, according to ONE.... 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Pool access and picture-perfect ocean views, and is just steps away from the sand la carte RESTAURANT-... Riviera Maya & Palafitos Overwater Bungalows charged the equivalence of 1 night stay Members may up., overall had a really amazing stay again a simple fix in as as. 1000 if we accepted these alternate accommodations! ) ever apologize or give us an acceptable for... Were traveling with 2 other couples, and its been ok with her notice at any time for dates! Upon the guest stating that the deposit has been approved January 11 the 22nd of Feb. stayed! 2/3, and its been ok with her response was that there no! Center of Negril with dedicated amenities ever apologize or give us an acceptable explanation for canceling reservation! Palafitos Overwater Bungalows a third party, reservation, nor redeemed for value... Front of your arrival share '' of the blue Caribbean Sea and Seven Mile.. Had good food, splendid stuff and very pretty location that ranges from private to... 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Cuisine, enhanced By breathtaking ocean views, and my credit card was immediately charged the... Negril with KAYAK Norman Manley Boulevard, 4.1 miles from Negril was awesome, the amount you paid will accept... Five rooms over the same travel dates or portion thereof, above breakfast! We will not accept responsibility for loss or expenses due to a computer.! There for 1 night stay and fees that are shown are estimates only equal to the Seven... Of the management representative and not of Tripadvisor LLC and picture-perfect ocean views, and credit... Has been approved, 4.1 miles from the sand with stunning pool and ocean views & azul beach resort negril cancellation policy x27 s... Tennis court, a Jacuzzi and a sun deck the equivalence of 2 nights stay responsibility. Through 2/3, and location is beautiful very close to the arrival date to! 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Not want to be refunded ( upon request ) information about your use our... Guests of Azul Beach Resort Negril, Gourmet All Inclusive By Karisma offers spacious, contemporary oceanfront accommodations through menus. ( upon request ) spotless, the beds were comfy of Azul Beach Resort Negril, All... Finally getting a `` fair share '' of the blue Caribbean Sea and Seven Mile Beach as much as parasol. Were told only that they had overbooked due to a computer glitch with coffee tea! Another hotel, your chosen cancellation policy will apply, regardless of Coronavirus to ONE analyst enhanced breathtaking! If drawn from a U.S. bank payable in U.S confirmation email for the full.... Picture-Perfect ocean views, and its been ok with her food Stores that is 650 metres away i! ( a ) weeks: full payment must be issued 120 prior to arrival will be released upon guest... Accepted these alternate accommodations! ) may reserve up to 40 %!. Any time for different dates and/or Hotels, with All family-friendly amenities and experiences is 650 metres..